If you require Technical Support for your Vive Product, have a query regarding Online Shopping on the Vive Store, or need to follow up on your Repair Status, please Submit a Request or start a live chat with our service team during 10:00-19:00 AEST(Mon-Sat).
Submit a Request
- Please choose your issue type: Technical Support, Online Shopping Support, or Repair Status.
- Please follow the prompts, fill out the fields required and click on Submit button at the end.
How to know you've successfully submitted your request?
The customer service team will email you within 24 hours to confirm that your message has been received and a ticket has been created in our system. You can also Sign In to check the progress of your requests.