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What are the warranty periods?

  • Updated

Please find below detail pertaining to the Warranty Period of your VIVE product purchased in New Zealand.

 

Warranty Guidelines

VIVE PRODUCTS

24 Months

12 Months

VIVE Consumer Edition (Original Vive)

 

*

VIVE Business Edition (Original Vive)

 

*

VIVE Pro HMD (Headset Purchase Only)

*

 

VIVE Pro Full Kit:
Headset, Link box, Controllers, and Base stations

*

 

VIVE Pro Full Kit:
Headset cable, USB, Micro-USB cable, Display port cable, and AC adapters

 

*

VIVE Pro Eye Full kit:
Headset, Link box, Controllers, and Base stations

*

 

VIVE Pro Eye Full kit:
Headset cable, USB, Micro-USB cable, Display port cable, and AC adapters

 

*

VIVE Pro 2 Full kit

*

 

VIVE Wireless Adapter

*

 

VIVE Cosmos Wireless Adapter attachment kit

 

*

VIVE Cosmos Full kit

*

 

VIVE Focus 3

*

 

VIVE Pro Series (Business Edition)

*

 

VIVE Cosmos Series (Business Edition)

*

 

VIVE Focus Series (Business Edition) 

*

 

*Separate purchase of individual components/ accessories through the Vive Online Store or  authorized resellers (  e.g.  Base station 1.0 and 2.0, VIVE controller 1.0 and 2.0, VIVE tracker 3.0, Facial Tracker)

  

*

 

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