Please visit the VIVE XR Elite Solutions and FAQs Section to view the topics below.
General
- How do I prepare the headset before returning it for repair?
- How do I reassemble the headset after repair?
- Where can I find the headset serial number?
- In what regions can Wi-Fi 6E be used?
- What's the IPD range on VIVE XR Elite?
- How can I find my IPD?
Hardware
- What should I do when the headset is unable to detect the controllers?
- How do I check the battery level of the headset and controllers?
- How long is the USB-C to USB-C cable that comes with the headset?
- Can I connect a wired USB-C audio device to the headset?