Please visit the VIVE XR Elite Solutions and FAQs Section to view the topics below.
- How do I prepare the headset before returning it for repair?
- How do I reassemble the headset after repair?
- Where can I find the headset serial number?
- In what regions can Wi-Fi 6E be used?
- What's the IPD range on VIVE XR Elite?
- How can I find my IPD?
- What should I do when the headset is unable to detect the controllers?
- How do I check the battery level of the headset and controllers?
- Why isn't the battery percentage displaying correctly?
- Why does my headset turn off when it's connected to a power bank?
- How long is the USB-C to USB-C cable that comes with the headset?
- Can I connect a wired USB-C audio device to the headset?
Apps and Content
- Why doesn't phone mirroring work on my headset?
- Why does casting stop when I enter Kiosk mode?
- Where can I find my screenshots and screen recordings?
- How do I view 360° videos on VIVE XR Elite?
- What do I do if the headset isn't receiving system updates?
- How do I try out beta features on VIVE XR Elite?