Learn which Android phones and iPhones can run VIVE Connect and connect to VIVE Eagle AI smart glasses, including the minimum supported operating system requirements.
To use VIVE Eagle AI smart glasses, you need a compatible smartphone with the VIVE Connect companion app (available through the Google Play Store and Apple App Store). VIVE Connect is required for initial setup, pairing, AI features, media management, firmware updates, backups, and many other advanced functions.
Minimum operating system requirements
Your phone must meet the following minimum operating system requirements to install and use VIVE Connect:
| Device type | Minimum OS version |
| Android phone | Android 10 or later |
| iPhone | iOS 17.6 or later |
Why VIVE Connect is required
VIVE Connect is used to:
- Set up VIVE Eagle for the first time.
- Pair and connect VIVE Eagle with your phone.
- Configure AI features, languages, wake words, and button behaviors.
- Import and manage photos and videos captured on VIVE Eagle.
- Install firmware updates for VIVE Eagle.
- Back up and restore VIVE AI data.
Additional connection requirements
For setup and daily use with VIVE Connect:
- Bluetooth must be enabled on your phone during setup and pairing.
- VIVE Eagle must be paired with an HTC account through VIVE Connect before it can connect automatically.
- Internet access is required for many VIVE AI features.
Can VIVE Eagle be used without VIVE Connect?
Yes, but functionality is limited.
You can take photos and videos using the controls on VIVE Eagle without opening VIVE Connect. However, AI-powered features require VIVE Eagle to be connected to VIVE Connect, and media must be imported through the app to access files on your phone.
Troubleshooting installation issues
If you cannot install VIVE Connect:
- Verify that your phone is running a supported operating system version.
- Check that your device has access to the Google Play Store or Apple App Store.
- Update your phone to the latest available version supported by your device.
- Retry installing VIVE Connect after updating the operating system.
If installation is still unavailable, your phone may not meet the minimum operating system requirements for VIVE Connect.