Learn the internet and connectivity requirements for VIVE AI on VIVE Eagle smart glasses, including which AI features require an online connection and how to ensure reliable access to AI services.
VIVE AI on VIVE Eagle smart glasses relies on a connection between your glasses, the VIVE Connect mobile app, and your phone's internet connection for most AI-powered features. Understanding these requirements can help ensure that VIVE AI responds correctly and provides the information and services you expect.
How VIVE AI Connects
VIVE Eagle connects to your phone through the VIVE Connect app. Your phone provides the internet connection used by many VIVE AI features and services. To use VIVE AI successfully:
- Your VIVE Eagle glasses must be connected to VIVE Connect.
- Your phone must have an active internet connection through Wi-Fi or mobile data.
- Bluetooth must be enabled so the glasses can communicate with your phone through VIVE Connect.
Which VIVE AI Features Require Internet Access?
Most VIVE AI experiences require your phone to be connected to the internet. Examples include:
- Asking questions about objects, landmarks, scenes, animals, plants, artwork, or locations.
- Visual translation.
- Reading text aloud.
- Location reviews and ratings.
- Latest news summaries.
- AI chats.
- AI memory and recall features.
- Voice command features that interact with online AI services.
The VIVE Eagle user guidance specifically notes that, for most voice commands, your phone must be connected to the internet and your glasses must be connected to VIVE Connect.
Features That Can Work Without Internet Access
Some functions can still be used when VIVE Eagle is not connected to VIVE Connect.
According to the device guidance, you can ask VIVE AI to:
- Take a photo
- Record a video
even when VIVE Eagle is disconnected from VIVE Connect. Other AI voice-command features require an internet-connected phone and an active VIVE Connect connection.
Internet Requirements for Voice Commands
When using voice commands, VIVE AI may rely on AI services and integrations available on your phone. To ensure voice commands work as expected:
- Connect VIVE Eagle to VIVE Connect.
- Verify that your phone has internet access.
- Ensure any required phone assistant integrations are configured on your phone.
Some VIVE AI capabilities use your phone's assistant alongside the built-in AI experience. VIVE Eagle is designed to work with both large language model (LLM) services and your phone's assistant to help perform tasks and answer requests.
Troubleshooting AI Connectivity Issues
If VIVE AI is not responding correctly:
Check your internet connection
Confirm that your phone can access websites or online services through Wi-Fi or mobile data. Most AI functions depend on an active internet connection.
Confirm the glasses are connected
Make sure VIVE Eagle is connected to VIVE Connect and that Bluetooth is enabled on your phone.
Restart your phone
If voice commands are not working properly, restarting your phone may help restore connectivity and AI services.
Verify app integrations
For certain tasks, VIVE AI may rely on capabilities provided by your phone assistant. If supported actions are not working, review the assistant integrations configured on your phone.
Best Practices for Reliable VIVE AI Performance
For the best VIVE AI experience:
- Keep VIVE Eagle connected to VIVE Connect whenever you want to use AI features.
- Use a stable Wi-Fi or cellular data connection on your phone.
- Install available firmware and app updates when prompted.
- Ensure Bluetooth remains enabled while using the glasses.