Learn the Bluetooth requirements for VIVE Eagle AI smart glasses and VIVE Eagle smart glasses, including pairing, connection, and supported VIVE Connect app usage on your phone.
Bluetooth is required to pair and connect VIVE Eagle with the VIVE Connect app on your phone. A Bluetooth connection enables device setup, access to VIVE AI features, media transfers, and ongoing communication between the glasses and the companion app.
Why Bluetooth is required
VIVE Eagle uses Bluetooth to:
- Complete the initial setup process with VIVE Connect.
- Pair the glasses with your phone.
- Automatically connect to VIVE Connect after pairing.
- Access VIVE AI functions that require communication with the companion app.
- Transfer photos and videos from the glasses to your phone through VIVE Connect.
Bluetooth requirements before setup
Before setting up VIVE Eagle for the first time:
- Install and launch the VIVE Connect app on a supported Android or iPhone device. VIVE Connect requires Android 10 or later, or iOS 17.6 or later.
- Make sure your phone has Bluetooth turned on before launching VIVE Connect.
- Follow the on-screen instructions in VIVE Connect to pair the glasses with your phone.
Bluetooth requirements for pairing
To pair VIVE Eagle successfully:
- Your phone must have Bluetooth turned on.
- Launch VIVE Connect and start the pairing process.
- Follow the pairing instructions displayed in the app.
- Confirm pairing on the glasses when prompted.
Important: Starting a new pairing process automatically clears stored data on the glasses. If the glasses are currently paired with another phone, import important media before pairing with a new device.
Bluetooth requirements for connecting to VIVE Connect
After pairing, the following conditions are required for the glasses to connect to VIVE Connect:
- Keep Bluetooth enabled on your phone.
- VIVE Eagle must already be paired with an HTC account through VIVE Connect.
- The glasses must be powered on.
- VIVE Connect must be launched on your phone.
When these requirements are met, the glasses connect automatically.
What happens if Bluetooth is unavailable?
You may not be able to:
- Set up or pair VIVE Eagle with your phone.
- Connect the glasses to VIVE Connect.
- Access VIVE AI features that require a connection to VIVE Connect.
- Import photos or videos from the glasses to your phone.
Some camera functions remain available without VIVE Connect, such as taking photos and videos using the glasses. However, you must reconnect the glasses later to import the files to your phone.
Bluetooth range and disconnection
VIVE Eagle disconnects from VIVE Connect automatically when:
- The VIVE Connect app is closed.
- The glasses are turned off.
- The glasses move beyond your phone's Bluetooth range.
If the connection is lost, open VIVE Connect and ensure Bluetooth is enabled on your phone before reconnecting.
Troubleshooting Bluetooth connection issues
If you cannot find VIVE Eagle in your phone's Bluetooth settings during setup:
- Restart both your phone and the glasses and try again.
If you are changing to a different phone:
- Unpair the glasses from the original phone before setting them up on the new phone.
- Follow the instructions in VIVE Connect to clear existing pairing data when prompted.