Learn how to connect VIVE Eagle AI smart glasses to VIVE Connect and the internet so AI features, visual assistance, voice interactions, memory tools, and AI Notes work properly.
VIVE Eagle uses AI-powered features that rely on communication between the smart glasses, the VIVE Connect app, your phone, and online AI services. To use AI features successfully, make sure that your glasses and phone meet the required connection conditions.
What Connections Are Required?
Most AI features on VIVE Eagle require all of the following:
- VIVE Eagle connected to your phone through VIVE Connect.
- Bluetooth enabled on your phone.
- An active internet connection on your phone.
- A signed-in HTC account configured during setup.
- Required permissions granted to VIVE Connect.
AI Features That Require an Internet Connection
VIVE Eagle provides AI-powered experiences such as:
- Voice conversations with VIVE AI
- Translation
- Read Out Loud
- Scene and object recognition
- Location reviews
- Landmark identification
- Artwork, animal, and plant identification
- Memory and AI chat features
- AI Notes transcription and summaries
For AI voice commands and visual AI requests, your phone must be connected to the internet and VIVE Eagle must be connected to VIVE Connect.
Features That Work Without an Internet Connection
Some functions do not require internet access, including:
- Take photos
- Record videos
These capture functions can be activated by voice command even when VIVE Eagle is disconnected from VIVE Connect. Other AI voice requests require both an internet connection and an active VIVE Connect connection.
Connection Requirements for Voice Commands
To use VIVE AI voice commands successfully:
- Connect VIVE Eagle to VIVE Connect.
- Ensure your phone has internet access.
- Complete voice training for the wake word during setup.
- Keep the subject within the camera's field of view when using visual AI features.
Some voice-driven experiences also depend on integrations with your phone assistant. VIVE Eagle works with your phone's assistant for certain tasks, and Android users may need to configure Gemini integrations for supported actions.
Connection Requirements for Visual AI Features
Features such as Visual Translation, Read Out Loud, Scene Description, Landmark Recognition, Location Reviews, Artwork Identification, Animal Identification, and Plant Identification require:
- VIVE Eagle connected to VIVE Connect.
- A phone with internet connectivity.
- A clear view of the subject through the camera.
- Adequate lighting conditions.
If the subject is outside the camera view, poorly lit, or difficult to distinguish from the background, AI results may be limited.
Connection Requirements for AI Notes
VIVE AI Notes can transcribe recordings and generate AI summaries. To create recordings with VIVE Eagle:
- Connect the glasses to VIVE Connect.
- Use voice commands, the AI button, or the VIVE Connect app to start recording.
Transcription and summary features are available through VIVE AI Notes in VIVE Connect.
Verify That Your Devices Are Connected
Before troubleshooting an AI feature, confirm that:
- Bluetooth is enabled on your phone.
- VIVE Eagle is paired with VIVE Connect.
- VIVE Connect shows that the glasses are connected.
- Your phone can access the internet.
- You are signed in to your HTC account.
- VIVE Connect has the required permissions.
Troubleshooting AI Connection Issues
If AI features are unavailable or do not respond:
- Confirm that your phone has an active internet connection.
- Verify that VIVE Eagle is connected to VIVE Connect.
- Restart your phone and reconnect the glasses.
- Make sure Bluetooth remains enabled.
- Check that required assistant integrations and permissions are configured on your phone.
If media transfers, updates, or other connected services are not working, check the connection settings in VIVE Connect and verify that the app can communicate with the glasses and your network connection.