Learn how to permanently delete cloud backup data for VIVE Eagle AI smart glasses using the VIVE Connect app. This article applies specifically to VIVE Eagle smart glasses and backup data stored through the cloud backup feature.
If you no longer need your cloud backup, you can delete the backup data associated with your VIVE Eagle from the VIVE Connect app. Deleting a backup permanently removes the stored backup copy that is used for restoring your VIVE AI data.
Before you start
The cloud backup feature is used to back up VIVE AI data, including AI chats, questions, and memos. Backup data can be stored in a supported cloud storage service and used later to restore your data. Deleting a backup removes the stored backup copy.
Important: Deleting backup data is permanent. Make sure you no longer need the backup before proceeding.
Delete your backup data
- Open the VIVE Connect app on your phone.
- Go to Settings > Backup and restore.
- Tap Delete backup.
- When prompted, tap Delete to confirm.
What happens after deleting a backup?
After the backup is deleted, the stored cloud backup can no longer be used for data restoration. If you want to protect your current VIVE AI data in the future, create a new backup using the backup feature in VIVE Connect.