Learn how to troubleshoot Siri integration issues, voice commands, reminders, weather requests, and phone assistant features on VIVE Eagle AI smart glasses when paired with an iPhone and the VIVE Connect app.
If Siri-related features are not working correctly on your VIVE Eagle, this article can help you identify and resolve common issues. Siri integration allows VIVE Eagle to work with your iPhone's built-in assistant to perform tasks such as setting reminders, checking the weather, managing calendar events, controlling music playback, and handling other voice assistant requests. VIVE Eagle uses your phone's assistant alongside VIVE AI to complete supported tasks.
Before you begin
Make sure the following requirements are met:
- VIVE Eagle is connected to the VIVE Connect app on your iPhone.
- Bluetooth is enabled on your iPhone.
- Your iPhone has an active internet connection when using AI-powered features.
- Siri is enabled on your iPhone.
- Siri and VIVE Connect are configured to use the same language.
Verify Siri is available when your iPhone is locked
Some Siri requests from VIVE Eagle require Siri to be available while your iPhone is locked.
- Open Settings on your iPhone.
- Tap Apple Intelligence & Siri.
- Turn on Allow Siri When Locked.
After enabling the setting, reconnect VIVE Eagle and try the voice command again.
Check that VIVE Eagle is connected
Many Siri-assisted features will not work if the glasses are disconnected from VIVE Connect.
To reconnect:
- Turn on VIVE Eagle.
- Confirm that Bluetooth is enabled on your iPhone.
- Open the VIVE Connect app.
- Wait for VIVE Eagle to connect automatically.
If the connection drops, move the glasses closer to your phone and relaunch VIVE Connect.
Siri commands do not complete the requested action
If VIVE AI hears your request but Siri does not complete the action:
- Verify that Allow Siri When Locked is enabled.
- Confirm that your iPhone is connected to the internet.
- Make sure VIVE Eagle is connected to VIVE Connect.
- Ensure Siri and VIVE Connect are set to the same language.
You can also try using a direct Siri request such as:
"Hey VIVE, ask Siri to open the app."
VIVE Eagle supports phone assistant requests that are passed to Siri through voice commands.
Weather requests are not working
If VIVE AI cannot provide weather information on your iPhone, check Siri's location permissions.
- Open Settings on your iPhone.
- Go to Privacy & Security > Location Services.
- Tap Siri.
- Select While Using the App.
- Turn on Precise Location.
After updating these settings, try asking:
"Hey VIVE, what's the weather today?"
or
"Hey VIVE, how's the weather?"
Music playback commands are not working
On iPhone, music playback commands require Apple Music to be installed and configured.
- Install Apple Music if it is not already installed.
- Open Apple Music.
- Complete the initial setup process and reach the main screen of the app.
- Try the music command again.
You do not need an Apple Music subscription to use supported music playback features on VIVE Eagle.
Calendar, reminders, or assistant tasks aren't working
Commands for calendars, reminders, alarms, timers, notes, and similar assistant functions depend on Siri integration.
If these commands fail:
- Confirm that Siri is available on the iPhone.
- Verify that Allow Siri When Locked is enabled.
- Make sure VIVE Eagle and VIVE Connect are connected.
- Check that Siri and VIVE Connect use the same language setting.
Restart your devices
If Siri integration suddenly stops working, restarting both devices may resolve temporary issues.
Restart VIVE Eagle
- Turn the glasses off by pressing and holding the AI button for five seconds.
- Turn them back on by pressing and holding the AI button for two seconds.
Restart your iPhone
Use the standard restart process for your iPhone model, then reconnect the glasses through VIVE Connect. The VIVE Eagle user guide specifically recommends restarting the phone when voice commands are not responding properly.
Still need help?
If Siri integration continues to fail after completing all checks:
- Verify that VIVE Eagle is properly paired with your iPhone through VIVE Connect.
- Check that all requested permissions have been granted during setup.
- Update VIVE Eagle to the latest available firmware version through VIVE Connect.
- Submit feedback and diagnostic logs through VIVE Connect to assist with troubleshooting.