Learn how to create an HTC account and sign in through VIVE Connect to set up VIVE Eagle AI smart glasses and access AI features, cloud services, device pairing, and personalized settings.
To use the full range of features available on VIVE Eagle, you need to sign in with an HTC account during the setup process. An HTC account connects your VIVE Eagle to VIVE Connect and enables access to AI services, personalized settings, cloud-related features, and device management capabilities.
Why do I need an HTC account?
An HTC account helps you:
- Set up and pair VIVE Eagle with your phone through VIVE Connect.
- Access VIVE AI features and personalized experiences.
- Sync settings and preferences across supported services.
- Back up and restore supported VIVE AI data.
- Manage your device when switching to a new phone.
Before you begin
Make sure that:
- VIVE Connect is installed on your Android or iPhone.
- Bluetooth is enabled on your phone.
- Your phone is connected to the internet.
- VIVE Eagle is charged and ready for setup.
Create an HTC account
If you do not already have an HTC account, you can create one during the VIVE Eagle setup process.
- Open VIVE Connect on your phone.
- Read and accept the Terms and License Agreement and Privacy Policy.
- Tap Get started.
- On the sign-in screen, tap Create an account.
- Enter your email address and follow the onscreen instructions to create your HTC account.
- Complete any verification steps if prompted.
- After your account is created, sign in using your new account credentials.
Sign in with an existing HTC account
If you already have an HTC account:
- Open VIVE Connect on your phone.
- Read and accept the Terms and License Agreement and Privacy Policy if prompted.
- Tap Get started.
- Sign in using your HTC account credentials.
- Continue following the onscreen instructions to set up VIVE Eagle.
Continue setting up VIVE Eagle
After signing in:
- Review the introductory screens that explain the hardware controls and features.
- Turn on VIVE Eagle when prompted.
- Pair VIVE Eagle with your phone.
- Complete the initial personalization steps.
- Train VIVE AI to recognize your voice if prompted.
- Grant the permissions required by VIVE Connect and VIVE Eagle.
- Complete the onboarding tutorial.
Signing in on a new phone
If you switch to a new phone, sign in using the same HTC account that you used previously.
Using the same account allows you to:
- Reconnect your VIVE Eagle.
- Access supported backup and restore features.
- Continue using your existing VIVE AI data and settings after restoration.
Can't sign in?
If you're unable to sign in:
- Verify that your email address and password are correct.
- Confirm that your phone has an active internet connection.
- Check that VIVE Connect is updated to the latest version available for your device.
- Try closing and reopening VIVE Connect before signing in again.