Set up VIVE Eagle AI smart glasses with the VIVE Connect companion app by pairing them with your phone, signing in to an HTC account, and completing onboarding.
Setting up your VIVE Eagle for the first time connects your smart glasses to the VIVE Connect companion app, enabling AI features, media management, firmware updates, voice personalization, and other connected experiences.
Before you begin
Make sure you have:
- A supported Android or iPhone device with VIVE Connect installed.
- Bluetooth enabled on your phone.
- An HTC account, or access to an email address to create one during setup.
- Your VIVE Eagle charged and ready to power on.
Set up VIVE Eagle with VIVE Connect
- Open VIVE Connect on your phone.
- Review the Terms and License Agreement and Privacy Policy, then accept them to continue.
- Tap Get started.
- Sign in with your HTC account.
- If you don't have an account, select Create an account and follow the instructions.
- Review the introductory screens that explain the locations of the hardware controls, camera, and charging connector on VIVE Eagle.
- When the Power on glasses screen appears, press and hold the AI button on the left temple until the status LED begins pulsing white.
- Wait for the status LED to flash white, then tap Next.
- When prompted, tap Pair.
- On VIVE Eagle, press the AI button to confirm pairing with your phone.
- When Pairing successful appears, tap Next.
- If a system update is offered, install it to receive the latest improvements and features.
- Put on your VIVE Eagle glasses.
- On the greeting screen, select Change name.
- Enter the name you want VIVE AI to use when addressing you, then tap Save.
- Listen to the pronunciation and confirm it is correct.
- Tap Next to continue.
Train VIVE AI voice recognition
To enable hands-free activation with the wake phrase:
- Follow the on-screen instructions to train VIVE AI to recognize your voice.
- Complete the voice training process when prompted.
After training is complete, you can activate VIVE AI by saying**"Hey VIVE"**.
Review privacy information
After voice training:
- Review the privacy information presented during setup.
- Tap Got it to continue.
Grant required permissions
VIVE Eagle and VIVE Connect require certain permissions for features such as AI assistance, connectivity, and media management.
- Review the permission requests.
- Tap Grant Next.
- Follow the prompts provided by your mobile device to allow the requested permissions.
Note: Some features may not function correctly until the required permissions are granted.
Complete the onboarding tutorial
The onboarding tutorial introduces key VIVE Eagle features and controls.
- On the Tutorials screen, tap Start.
- Follow the guided walkthroughs to learn about available features.
- If needed, tap Skip to bypass the current tutorial.
At the end of setup, you may also be given the option to share AI queries anonymously to help improve the experience.
After setup
Once setup is complete, you can begin using VIVE Connect to:
- Manage VIVE AI settings and preferences.
- Customize AI button behavior.
- Import and manage photos and videos.
- Manage voice recordings, memories, and AI chats.
- Install firmware updates.
- Back up and restore supported data.
Troubleshooting
VIVE Eagle doesn't appear during pairing
If your phone cannot find VIVE Eagle:
- Confirm Bluetooth is enabled on your phone.
- Make sure the status LED is flashing white, which indicates pairing mode.
- Restart both your phone and VIVE Eagle, then try again.
The setup process asks you to clear existing pairing data
If you see a Clear existing pairing data message during setup, follow the instructions displayed in VIVE Connect, then restart the pairing process after the glasses enter pairing mode.