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Pairing VIVE Eagle During Initial Setup

  • Updated

Learn how to pair VIVE Eagle AI glasses with the VIVE Connect companion app during initial setup. Connect your smart glasses to your phone, complete device pairing, and prepare VIVE Eagle for AI features, voice recognition, and media management.

When setting up VIVE Eagle for the first time, you'll need to pair the glasses with the VIVE Connect app on your phone. Pairing establishes a secure connection between your phone and VIVE Eagle, enabling AI features, media transfers, device management, firmware updates, and personalized settings.

Before You Begin

Make sure the following requirements are met before starting the setup process:

  • VIVE Connect is installed on your phone.
  • Bluetooth is enabled on your phone.
  • Your VIVE Eagle glasses have sufficient battery power.
  • You have an HTC account, or you're ready to create one during setup.
  • Your phone is nearby throughout the pairing process.

Pair VIVE Eagle During First-Time Setup

  1. Open VIVE Connect on your phone.
  2. Verify that Bluetooth is enabled on your phone before proceeding.
  3. Review the Terms and License Agreement and Privacy Policy, then select the checkbox to agree.
  4. Tap Get started.
  5. Sign in with your HTC account, or tap Create an account to create a new account using your email address.
  6. Follow the introductory screens that identify the hardware controls, camera, and charging connector on VIVE Eagle.
  7. When the Power on glasses screen appears, press and hold the AI button on the left temple until the status LED begins pulsing white.
  8. Wait for the status LED to start flashing white, then tap Next in VIVE Connect.
  9. When prompted, tap Pair.
  10. On the glasses, press the AI button to confirm that you want to pair VIVE Eagle with your phone.
  11. Wait for the pairing process to complete.
  12. When the Pairing successful screen appears, tap Next.

Install Available Updates

After pairing, VIVE Connect may detect a firmware update for VIVE Eagle.

If an update is available, install it before continuing. Firmware updates may include new features, performance improvements, and bug fixes.

Complete Personalized Setup

After your glasses are paired, continue with the onboarding experience:

  1. Put on VIVE Eagle.
  2. When prompted, enter the name you would like VIVE AI to use when addressing you.
  3. Save your preferred name and confirm the spoken pronunciation.
  4. Continue to the next step.

Train VIVE AI Voice Recognition

To enable hands-free voice activation, train VIVE AI to recognize your voice.

During setup, follow the onscreen instructions to record voice samples for the wake phrase "Hey VIVE". Once completed, you'll be able to activate VIVE AI using voice commands without pressing any buttons.

Grant Required Permissions

VIVE Eagle and VIVE Connect require certain permissions to support features such as AI assistance and device connectivity.

  1. Review the permissions requested during setup.
  2. Tap Grant, then tap Next.
  3. Follow your phone's prompts to approve the required permissions.

Complete the Onboarding Tutorial

After permissions are granted:

  1. Tap Start on the Tutorials screen.
  2. Follow the guided walkthrough to learn about key VIVE Eagle features.
  3. If desired, tap Skip to move past individual tutorial sections.
  4. At the end of setup, you'll have the option to anonymously share AI queries to help improve the experience.

Verify That Pairing Was Successful

Your VIVE Eagle is successfully paired when:

  • The setup process reaches the Pairing successful screen.
  • VIVE Connect can communicate with the glasses.
  • You can continue to personalization, voice training, permission setup, and tutorials.

Troubleshooting Pairing Issues

The glasses do not appear during setup

If VIVE Connect cannot find your glasses:

  • Confirm that Bluetooth is enabled on your phone.
  • Make sure the status LED on VIVE Eagle is flashing white during pairing.
  • Restart both the phone and the glasses, then try again.

A "Clear existing pairing data" message appears

This message indicates that existing pairing information must be removed before continuing.

  1. Remove the glasses if you're wearing them.
  2. Press the capture button five times in quick succession.
  3. Wait for the status LED sequence to complete and return to pairing mode.
  4. Remove VIVE Eagle from your phone's Bluetooth device list.
  5. Restart VIVE Connect and repeat the setup process.

The status LED remains pulsing white

If the LED does not transition into pairing mode, additional recovery steps may be required. Refer to the troubleshooting article for status LED and pairing issues.

What Happens After Pairing?

After setup is complete, VIVE Connect can be used to:

  • Manage AI settings and preferences.
  • Customize AI button actions.
  • Import photos and videos captured with VIVE Eagle.
  • Manage voice recordings, chats, and memories.
  • Install firmware updates.
  • Locate, unpair, or reset the glasses when necessary.